Your Privacy Matters
Privacy Policy
How we collect, use, and protect your personal information
Last Updated: March 5, 2026
At Dorze Sooho Cultural Village and Tours, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a reservation. Please read this policy carefully to understand our views and practices regarding your personal data.
Information We Collect
- Personal identification information (Name, email address, phone number)
- Payment information (processed securely through third-party providers)
- Booking details and preferences
- Technical data (IP address, browser type, device information)
- Communications you send to us
How We Use Your Information
- Process and manage your bookings
- Communicate about your reservation
- Send promotional offers (with your consent)
- Improve our services and website
- Comply with legal obligations
Data Protection
- SSL encryption for all data transmission
- Regular security audits
- Limited employee access to personal data
- Secure payment processing
- Data backup and disaster recovery
Cookies & Tracking
- Essential cookies for website functionality
- Analytics cookies to improve user experience
- Marketing cookies for relevant advertising
- You can control cookies through browser settings
- Third-party cookies from services like Google Analytics
Third-Party Services
We work with trusted partners to provide you with the best service
Payment Processing
- Stripe
- PayPal
- Local Bank Partners
Analytics
- Google Analytics
- Facebook Pixel
Communication
- Mailchimp
- Twilio
- WhatsApp Business
Booking Platform
- HotelRunner
- Cloudbeds
Your Privacy Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent at any time
- Lodge a complaint with authorities
To exercise any of these rights, please contact us at privacy@dorzelodge.com